At Tenzing, we care about your privacy and want to use and process your information in an honest, transparent and ethical way.
By visiting the website and engaging with our systems, you are accepting and consenting to the practices described in this policy. If you have any questions, concerns or wish to discuss any of this please our Senior Partner Rob Jones who is in charge of compliance at firstname.lastname@example.org.
How we process your personal information
Our website uses two sources of your personal information:
- Personal information you give us.
You may give us information by entering it on a form when you engage with certain parts of our website, such as applying for a job or subscribing to an email newsletter.
- Information we collect about you.
When you visit and browse our website, we will automatically collect technical information (such as your IP address and other information that your browser makes available to us) and information about your visit (such as pages you viewed, length of time on site, any items downloaded).
When you visit and browse our website
The information you give us, or we collect, will be held in our analytics software, Google Analytics and our website development and hosting software, WordPress. We will use this information solely for the purposes of:
- understanding which pages and features are useful and interesting
- improving the website
- understanding the geographies and demographics of our website visitors
You can opt-out of Google Analytics by visiting this website https://tools.google.com/dlpage/gaoptout.
To find out more about cookies and how to control them, visit https://ico.org.uk/for-the-public/online/cookies/.
If you choose not to accept our cookies, some of the features of our site may not work as well as we intend.
Cookies used by Tenzing’s website
If you subscribe to an email newsletter
We will hold the information you enter securely in MailChimp, our email marketing and management system. We will use the information solely for the purpose of sending you the email newsletter that you have requested. We will not sell or pass on your information to any other company for any other purpose.
If you apply for an open job vacancy through our website
We will hold the information you enter securely in Pinpoint, our Applicant Tracking System. We will use the information you have provided solely for the purposes of assessing your suitability for the job you have applied for and for any other vacancies we have available in our company or group or portfolio companies.
We will keep your information for a maximum of two years to enable us to match you against future opportunities and also to ensure we can investigate any questions or issues around recruitment decisions.
The data that we collect from you and process using Pinpoint’s Services will be transferred to and stored at one of several datacentre locations in Amsterdam (Netherlands) and may be synchronised to one of several datacentre locations in London (United Kingdom) for backup and redundancy purposes. By submitting your personal data, you agree to this transfer, storing or processing.
As part of our evaluation of your application, we may download your CV from Pinpoint and discuss and distribute it internally for review. We will do this within Microsoft Office 365 and will hold the data on their servers which for us, are located in the UK.
Retention of personal information
We will hold your personal information for as long as is required to enable us to communicate with you or use your personal information in the ways described above. Should you wish your information to be changed or removed from our database, please contact us.
Tenzing will disclose your personal information if required by applicable law or by a court or regulatory order.
You have the right to ask us not to process your personal data for marketing purposes. You can exercise the right at any time by contacting us at email@example.com.
Access to information
The Data Protection Act 1998 (‘Act’), or any replacement legislation including the EU General Data Protection Regulation (‘GDPR’), gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act or GDPR and can be done by contacting us via email.
Terms and conditions
If you have any questions regarding this policy, or you wish to update your details or remove your personal data from our records, please contact by email or via phone: firstname.lastname@example.org or +44 (0) 20 3282 7560.